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  • OUR LOGISTICS

    NATIONWIDE LOGISTICS

    Many of our industry peers operate from a central distribution centre and use couriers to distribute their goods.  This means goods have further to travel and incur costly delivery charges. However, our setup is different.

    Our service is supported by a nationwide logistics network, spread throughout the UK. So, stock can be held  at distribution centres closer to each of your sites, ready for rapid delivery. This network is served by a dedicated  fleet of 230 OfficeFleet liveried vans, removing unnecessary delivery costs.

    NATIONAL DELIVERY. LOCAL SERVICE.

    This setup allows us to offer our customers a responsive, local delivery service on a nationwide scale.

    Next Day

    Delivery On Stocked Items

    13

    Local Branches

    230

    Vans

    99.98%

    Fulfilment Rate

    Localised Distribution Centres

    Our service is supported by three large Regional Distribution Centres (RDCs) which distribute stock to a network of Local Distribution Centres (LDCs) for onward delivery to clients’ sites locally. This hub-and-spoke setup is geared perfectly towards supporting multi-site, national companies.
    This decentralised approach to logistics means we can offer:

    • later order cut off times
    • a more local feel to our service
    • a more responsive approach with fast-moving lines and business-critical items held closer to your sites

    UK Distribution Centres


     

    16 MILLION
    PRODUCTS PICKED
    EVERY YEAR

    99%
    PICKING ACCURACY

    3 MILLION
    DELIVERIES MADE
    EVERY YEAR

    99.98%
    ORDER FULFILMENT
    RATE

    Logistics-Map

    RELIABILITY ​

    The distribution network’s enviable order fulfilment rate of 99.98% is underpinned by a documented Warehouse Management Procedure. Daily reports are run to track picking, packing and delivery data, including any exceptions such as delays or unpicked items.

    This enables us to flag any incidents or events that may have an impact on the service at the earliest possible opportunity. Any issue which may result in a delay is flagged to the relevant Account Manager to communicate to the client and agree a mutually acceptable resolution.

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